Frequently Asked Questions
Welcome to our FAQ page! Here you’ll find answers to frequently asked questions. From general queries to inquiries about our services, get the information you need in a snap. If you have any additional questions, please don’t hesitate to contact us.
A: Yes. Industry licensing and certification requirements are extensive, and we take them seriously.
A: It depends on the severity and type of the damage and what is needed to repair it, but a “typical” water damage mitigation project lasts anywhere from 4-7 days from emergency service to structural dry-out. The repair or reconstruction phase is more challenging to estimate as building finishes and availability vary wildly in the current market.
A: In a water emergency, United Water Restoration Long Island responds in as little as 15 minutes and can arrive on site within an hour. Our main office and warehouse is in Islandia, Suffolk County, NY. Call (631) 212-2321 to report damage and start the mitigation and restoration process. We specialize in damage restoration and also offer mold testing and remediation services. United has won Best of LI 2022 and 2023 awards for Best Restoration Company on Long Island.
A: We are fully licensed contractors available to work in Nassau County, Suffolk County, and New York City.
A: We service both residential and commercial property owners, regardless if the issue is a small basement leak called in by homeowners in their basement or a large loss of vertical damages in high-rise NYC buildings.
A: United is an emergency service provider available 24/7, including major holidays.